Table of Contents
1 What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or phone) when you visit a website. They help websites remember your preferences, keep you signed in, and understand how you use the site.
Cookies are widely used across the internet and are essential for many website features to work properly. They cannot access other data on your device or install malware.
MemoryMantle uses cookies in accordance with the ePrivacy Directive (EU Cookie Law) and GDPR. We only set non-essential cookies with your consent.
2 Cookies We Use
Essential Cookies
These cookies are required for the website to function. They cannot be disabled. Without them, features like signing in and making payments would not work.
| Cookie Name | Purpose | Duration |
|---|---|---|
mm_auth_token |
Authentication — keeps you signed in securely | Session / 7 days (if "Remember me") |
mm-cookie-consent |
Stores your cookie preferences so we don't ask again | 1 year |
stripe-session |
Stripe payment session — used during checkout only | Session |
Functional Cookies
These cookies enhance your experience by remembering your preferences. They require your consent.
| Cookie Name | Purpose | Duration |
|---|---|---|
mm-memorial-draft |
Saves your memorial form progress so you don't lose work if you navigate away | 7 days |
mm-theme-preference |
Remembers your display preference (if applicable) | 1 year |
Analytics Cookies
These cookies help us understand how visitors use our website so we can improve it. They collect anonymous, aggregated data. They require your consent and are only loaded if you opt in.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga |
Google Analytics — distinguishes unique visitors | 2 years |
_gid |
Google Analytics — distinguishes visitors within a 24-hour period | 24 hours |
_ga_[ID] |
Google Analytics 4 — stores and counts page views | 2 years |
Marketing Cookies
We do not currently use any marketing cookies. We do not track you across other websites and we do not serve targeted advertisements.
If we add marketing cookies in the future, this policy will be updated and we will request your consent before setting them.
3 Third-Party Cookies
Some cookies on our site are set by third-party services that we use:
- Stripe — Sets cookies during payment processing to prevent fraud and maintain your checkout session. See Stripe's Cookie Policy
- Cloudflare — May set cookies as part of media delivery and security. See Cloudflare's Privacy Policy
- Google Analytics — If you consent to analytics cookies, Google Analytics sets cookies to help us understand website usage. See Google's Cookie Policy
We have no control over third-party cookies. Please refer to the respective third-party privacy policies for more information.
4 How to Control Cookies
Our Cookie Preference Centre
You can manage your cookie preferences at any time using our cookie preference centre. When you first visit our site, you'll see a cookie consent banner where you can choose which categories to accept.
To change your preferences later, click the "Cookie Settings" link in the footer of any page, or use the floating cookie settings button.
Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block all cookies or only third-party cookies
- Set preferences for specific websites
- Automatically delete cookies when you close your browser
Important: Disabling essential cookies will break core features of our website, including sign-in and payment processing. We recommend keeping essential cookies enabled.
5 Cookie Lifespans
Cookies on our site fall into two categories based on how long they last:
- Session Cookies: These are temporary and are automatically deleted when you close your browser. Examples include the Stripe payment session cookie
- Persistent Cookies: These remain on your device for a set period (up to 2 years depending on the cookie). They are used for authentication, preferences, and analytics
Authentication cookies are refreshed each time you visit our site, so you stay signed in as long as you visit regularly.
6 Contact Us
If you have questions about our use of cookies or wish to exercise your data protection rights:
For more about how we protect your data, see our Privacy Policy and GDPR Rights page.